Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
Are your fragrances authentic?
Yes, every bottle sold at Creed Boutique is 100% authentic and sourced directly from our heritage manufacturing facilities in France.
How should I store my Creed fragrance to maintain its quality?
To preserve the integrity of the natural ingredients, store your bottle in a cool, dark place away from direct sunlight and extreme temperature fluctuations.
What is your return policy for online orders?
We accept returns of unopened and unused products in their original packaging within 30 days of purchase. Complimentary samples included with orders are yours to keep.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping rates and delivery times vary by destination and are calculated at checkout.
Can I request complimentary samples with my order?
Yes, every fragrance order includes two complimentary samples of your choice, allowing you to explore other scents in our collection.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select buy-now-pay-later options.